Shipping & Refund Policy

Order Processing

• Processing Time: All orders are processed within 1  business day (excluding weekends and holidays). You will receive an email notification once your order has shipped.

• Shipping Rates and Delivery Estimates: Shipping charges for your order will be displayed at checkout. Delivery times may vary based on the shipping method selected, but most orders arrive within 2-5 business days after shipment.

• International Shipping:  We currently do not offer international shipping.

• Shipping Delays: Please note that we are not responsible for delays caused by shipping carriers, holidays, or weather conditions.

Lost or Damaged Packages

• We are not liable for any products damaged or lost during shipping. If your order arrives damaged, please contact the carrier directly to file a claim. Please save all packaging and damaged goods before filing a claim.

Return Policy

Eligibility for Returns

• Time Frame: We accept returns within 30 days of purchase for unused, unopened, and undamaged items in their original packaging.

Return Process

• Request a Return Authorization: Please contact our customer service team at [email protected] to initiate a return. All returns must be authorized prior to being sent back.

• Return Shipping Costs: Customers are responsible for the return shipping costs unless the return is due to a defective or incorrect product received.

• Inspection and Refund: Once your return is received and inspected, we will notify you if your return is approved.  A credit will automatically be applied to your original payment method within 5-7  business days.

Damaged or Defective Products

• If you receive a defective or incorrect product, please contact us within 3 days of receipt, and we will arrange for a replacement or refund at no additional cost to you.

Exchanges

• We only replace items if they are defective or damaged. If you need to exchange an item for the same one, contact us at [email protected].

Important Notes

• No Refunds on Shipping Costs: Shipping charges are non-refundable unless the error was on our part.

• Right to Refuse Returns: We reserve the right to refuse any return that does not meet the conditions outlined in this policy.

Changes to this Policy: We reserve the right to modify this shipping and return policy at any time without prior notice.

The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure, or prevent any disease. All information presented here is not meant as a substitute for or an alternative to information from licensed healthcare practitioners. Please consult your healthcare professional about potential interactions or other possible complications before using any product. The Federal Food, Drug, and Cosmetic Act require this notice.